“Contemporary Living” is a large furniture retailer which operates 80 stores across the nation with their strategic focus shifting towards developing a strong operational and marketing plan. They want to reduce administrative costs, increase customer relations, improve supplier relationships and provide superior customer service through stock availability and consistent pricing across stores. The products sold are made to order.
You have been chosen by management to lead a team of five from your organization to select and implement an ERP system and have been asked to;
Write a report about the implementation process:
The report must include the following:
What criteria would you use to choose your team mates?
Describe your process in selecting the right ERP system which will meet the needs of the company elaborating on your consideration.
Describe your implementation process.
How would you address the change issues due to ERP implementation and how would you manage the resistance at your organization?
How would you evaluate the success of the implementation?
(approximately 2000 words)
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