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Understanding People And Organisations

Learning Outcomes

a) Explain the importance of self- awareness and emotional intelligence, and analyse its impact on professional competenciesb) Integrate strategies to effectively interact with others in a diverse professional contextc) Identify and reflect on own strengths and their application in the business contextd) Reflect on feedback to identify opportunities for self-improvement and professional development

Context

A key to self-directed learning is reflection. Reflection enables the ability to examine situations in order to better understand the surrounding context and identify potentialimprovements for the future. This assessment aims to develop your awareness and reflective learning ability while also assessing your understanding of the topics covered inmodules 1 and 2.

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Reflective writing ordinarily occurs in the first person (and you can do so here) and works best when you think deeply about a topic and look at both the positives as well asopportunities to improve in a situation. Examples within the context of this assessment might be:

• I found taking the Emotional Intelligence self-assessment challenging/interesting/useful/ a new experience because.• Mayer and Salovey (1997) emphasise the importance of perceiving, accessing and generating emotions to develop emotional intelligence, which is not something I have thought about much previously.

Instructions

Complete the Emotional Intelligence self-assessment prescribed in module 2 of the subject.Compose your reflective journal entry addressing the three questions below:
Guiding questions:

1. To what extent do you agree with the results of the self-assessment?2. What have you learned about yourself from the results of this self-assessment?3. How might you use the insight from this self-assessment to improve yourprofessional practice?

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